Where solid business strategy and smart marketing ideas converge.

Jennifer Simpson Carr to Speak at LMA Northeast Regional Conference in Brooklyn

A well thought through client feedback program will not only benefit clients, but also support attorneys and the leaders of a firm.  Jennifer Simpson Carr will speak on a panel at the Legal Marketing Association’s Northeast Regional Conference in Brooklyn, NY on Friday, November 15 on “Building Your Legal Brand Using Outstanding Client Feedback.” In this session, panelists will discuss the different ways to go about collecting client feedback, what to do with the information once collected, how to avoid obvious pitfalls,  motivating attorneys and rewarding success, and how to link the knowledge gained into key internal processes within a firm to leverage the firm’s brand and get noticed.